Privacy Policy
Privacy Policy
Last Updated: {{Today’s Date}}
Magicaqua Technology Co., Ltd (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or request information from us.
This Policy is designed to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA).
1. Information We Collect
We collect the following categories of personal information within the past 12 months:
A. Information Provided Directly by You
Name
Email address
Phone number
Company information (if applicable)
Billing and shipping address
Order history and purchase details
Information submitted through forms or customer service
B. Automatically Collected Information
IP address
Device type, browser type, operating system
Website usage data, page interactions, session data
Cookies, tracking pixels, and analytics identifiers
C. Commercial and Transactional Data
Products viewed or added to cart
Payment verification information from PayPal
Transaction details processed through Shopify
We do not collect sensitive personal information or data from users under 16 years old.
2. How We Use Your Information
We process your personal data for the following purposes:
Processing orders and providing customer support
Managing payments, shipping, and deliveries
Improving website functionality and user experience
Communicating order updates, promotions, or newsletters
Fraud detection and prevention
Legal compliance and recordkeeping
3. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Website functionality (Shopify)
Payment processing and fraud prevention (PayPal)
Email marketing performance (open and click tracking)
You may disable cookies through your browser settings at any time.
4. Sharing of Personal Information
We do not sell personal information.
We may share data with the following categories of service providers:
Shopify for website hosting and order processing
PayPal for secure payment transactions
Email marketing platforms for newsletters
Shipping carriers for order fulfillment
We do not share personal information for monetary gain or for targeted advertising without consent.
5. CCPA/CPRA Rights (California Residents)
If you are a resident of California, you have the following rights:
Right to know the categories of information collected
Right to access your personal information
Right to request deletion of your information
Right to correct inaccurate information
Right to opt-out of the sale or sharing of personal information
Right to limit the use of sensitive information (not applicable, as we do not collect sensitive data)
Right to non-discrimination for exercising your rights
Exercising Your Rights
You may submit a request by contacting us at:
Email:
Phone: +86 15876671702
We may request additional information to verify your identity.
Do Not Sell or Share My Information
Although we do not sell or share data under CCPA definitions, a request may be made via the contact details above.
6. GDPR Rights (EU/EEA Residents)
EU/EEA users may exercise these rights:
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent at any time
To exercise these rights, contact us using the information in Section 11.
7. Data Retention
We retain data only as long as necessary for business and legal purposes:
Order records: up to 7 years
Customer service records: 12 to 36 months
Marketing data: until you unsubscribe
Analytics data: up to 26 months
8. Data Security
We use industry-standard safeguards, including:
SSL encryption
Secure hosted checkout via Shopify
PayPal transaction security
Access control and monitoring
No online system is completely secure, but we take reasonable steps to protect your data.
9. International Data Transfers
Your information may be transferred to or stored in the United States, China, or other regions.
We use GDPR-compliant mechanisms such as Standard Contractual Clauses when transferring data internationally.
10. Children’s Privacy
We do not knowingly collect data from individuals under 16 years of age.
11. Contact Information (Data Controller)
Magicaqua Technology Co., Ltd
7th Floor, Building 1, No. 6, Dingwan 8th Road, Sanzao Town, Jinwan District, Zhuhai City, Guangdong Province, People's Republic of China,Ruihong Technology (Zhuhai) Co., Ltd.,
Email:
Phone: +86 15876671702
12. Updates to This Privacy Policy
This Privacy Policy may be updated periodically. The “Last Updated” date at the top will reflect any changes.