Return & Refund Policy

Return Eligibility：
Global Customers: Returns are not accepted for non-defective products or without exceptional circumstances.
Defective Products:
Mainland China Customers: Returns for replacement are supported.
International Customers: Replacement is supported, but returns are not accepted.

Return Address (For approved returns in Mainland China only)：
Ruihong Technology (Zhuhai) Co., Ltd.
7th Floor, Building 1, No. 6, Dingwan 8th Road,
Sanzao Town, Jinwan District,
Zhuhai City, Guangdong Province,
People's Republic of China
(Postal Code: 519040)

Shipping Cost Responsibility：
For products confirmed to have quality issues, we will bear the associated shipping costs.

Replacement Service：
Replacement is not supported for non-defective products or without exceptional circumstances.